Seetha

• Natural Light Photography: Our products are photographed in natural light to ensure accurate color representation. While there may be slight variations due to camera lenses, you can expect the items to look very similar to what you see online.
• Delivery Time: Please allow 20-25 working days for your order to be delivered. We'll provide you with a tracking link directly to your WhatsApp number so you can monitor the shipment.
• Non-Returnable Policy: Please note that due to the custom nature of our products, orders are generally non-returnable. However, we will consider exchanges only in the case of damaged items, provided you have an unboxing video to verify the damage.
• Handmade with Care: Each item is carefully crafted by hand after your order is received. This personalized approach ensures a perfect fit and attention to detail, but it may take a bit longer to complete.

As a make-to-order brand, we craft each outfit based on the details you provide, including size, height, and other customisations. Due to the personalised nature of our products, we have specific policies regarding returns and exchanges.

No Returns or Exchanges for Fitting Issues

• Because our outfits are made to your exact specifications, we cannot accept returns or exchanges due to fitting issues.
  We strongly recommend that you carefully review our size chart and provide accurate measurements when placing your order.
  If you need assistance with sizing, don’t hesitate to get in touch with our customer service team or DM us on Instagram before placing your order.
  We accept exchanges, returns, or refunds only in cases where the product is damaged upon receipt.
• Tulip is a budget-friendly clothing store that has everything from casual basics to luxurious statement pieces. If you’re looking for an elegant yet bold look, this is your go-to spot for quality pieces at affordable prices. With an ever-changing selection of clothes for women, you’ll find something for any occasion.