We truly value your trust in Tulip Apparels. As each of our products is custom-made to your specifications, we do not offer returns or exchanges. Please carefully review the details of your order before completing your purchase.
Important Policy Details
No Returns or Exchanges:
All sales are final. Once an order is placed, it cannot be returned or exchanged.
Damaged Items:
If your item arrives damaged during shipping, please contact us immediately.
Important: To address damage-related concerns, we require a proper, unedited video of the package being opened from beginning to end, with the damages clearly shown in the video. Without this video, we will be unable to process further assistance.
Custom Orders:
All our products are custom-made for you, and therefore, they are non-returnable and non-exchangeable under any circumstances.
Responsibility for Delivery:
Once your order is shipped, Tulip Apparels is not responsible for delivery delays caused by courier partners or customs clearance procedures.
We Appreciate Your Understanding
We strive to create a positive shopping experience and high-quality custom products for every customer. If you have any concerns or questions about your order, feel free to contact us through our Contact Page.